Welcome to KhiloraKart.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our website. If you do not agree with any of these terms, please refrain from using our services.

1. Introduction

These Terms of Service govern your use of KhiloraKart.com, owned and operated by KHILORA E-COMMERCE SERVICES, located at G-132/b Prem Nagar 1 Kirari Suleman Nagar Delhi 110086.

By using this website, you acknowledge that you have read, understood, and agree to be bound by these terms, our Privacy Policy, and any other applicable policies governing your use of our website.

2. Use of the Website

You agree to use KhiloraKart.com only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use and enjoyment of the site. Prohibited activities include, but are not limited to:

• Engaging in illegal or fraudulent activities
• Distributing viruses, malware, or any other harmful code
• Harming or attempting to harm minors
• Using any automated systems, including robots, spiders, or offline readers, to access the site

We reserve the right to terminate or restrict your access to the website if you violate these terms.

3. User Accounts

To access certain features of KhiloraKart.com, you may be required to create an account. By creating an account, you agree to provide accurate, current, and complete information and to keep this information up to date.

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You agree to notify us immediately if you suspect unauthorized use of your account.

We reserve the right to suspend or terminate your account if you provide false information or violate these terms.

4. Product Descriptions and Pricing

We strive to ensure that the products listed on KhiloraKart.com are accurately described and priced. However, we do not warrant that product descriptions, pricing, or other content on the site is complete, accurate, or error-free.

• In the event of a pricing error, we reserve the right to cancel orders placed for products listed at the incorrect price.
• If a product offered by us is not as described, your sole remedy is to return it in unused condition.

5. Order and Payment Terms

All orders placed through KhiloraKart.com are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including product availability, inaccuracies, or errors in pricing.

• You agree to provide valid payment information at the time of placing an order.
• We accept various payment methods, including credit/debit cards and online wallets, as displayed at checkout.
• You authorize us to charge your selected payment method for the total amount of your order, including taxes and shipping fees.

6. Shipping and Delivery

We aim to process and ship orders promptly. Shipping times and costs will be displayed at checkout based on your location and the shipping method selected.

• Delivery times are estimates and not guaranteed.
• We are not responsible for delays caused by external factors such as shipping carrier delays or customs processing.

7. Returns and Refunds

We strive to ensure customer satisfaction with all purchases made through KhiloraKart.com. If you are not satisfied with your purchase, you may return eligible items within the timeframe specified in our Return Policy.

• Items must be returned in their original packaging and unused condition to qualify for a refund or exchange.
• Certain products, such as personal care items or perishable goods, may be non-returnable.
• Refunds will be issued to the original payment method used during purchase.

Please refer to our Return Policy for more details on return and refund procedures.

8. Intellectual Property Rights

All content on KhiloraKart.com, including text, graphics, logos, images, and software, is the property of KHILORA E-COMMERCE SERVICES or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, or create derivative works from any content without our express written permission.
• The use of our trademarks and trade dress in any manner that causes confusion or disparages or discredits us is prohibited.

9. Third-Party Links

KhiloraKart.com may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content, accuracy, or practices of these third-party sites. Accessing these sites is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, KHILORA E-COMMERCE SERVICES and its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of KhiloraKart.com or the purchase of any products from the site.

This includes, but is not limited to, loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless KHILORA E-COMMERCE SERVICES, its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, or expenses arising from your use of the website or breach of these Terms of Service.

12. Termination

We reserve the right to terminate or suspend your access to KhiloraKart.com at any time, without notice, for any violation of these terms or any reason at our sole discretion.

13. Governing Law

These Terms of Service shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in Greater Noida, Uttar Pradesh.

14. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time without prior notice. Your continued use of KhiloraKart.com following any changes constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

15. Contact Us

If you have any questions or concerns regarding these Terms of Service, feel free to contact us at:

KHILORA E-COMMERCE SERVICES
G-132/b Prem Nagar 1 Kirari Suleman Nagar Delhi 86
Email: support@khilorakart.com
Phone: +91-8595069494