Privacy Policy

The terms “We,” “Us,” “Our,” and "Company" individually and collectively refer to KHILORA E COMMERCE SERVICES, while the terms “You,” “Your,” and “Yourself” refer to the users.

This Privacy Policy constitutes an electronic record under the Information Technology Act, 2000, and its related rules and amendments regarding electronic documents/records. It does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding agreement between You and KHILORA E COMMERCE SERVICES (as defined below). By accepting the Privacy Policy (either directly or indirectly through electronic consent by clicking on the "I accept" tab or by using the website or other means), you agree to its terms. The Privacy Policy will govern the relationship between you and KHILORA E COMMERCE SERVICES for the usage of the website “khilorakart.com” (as defined below).

This document is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, requiring the publishing of a Privacy Policy regarding the collection, usage, storage, and transfer of sensitive personal data or information.

By using the Website, you indicate your understanding, agreement, and consent to this Privacy Policy. If you disagree with any terms, please refrain from using the Website.

By providing us with your information or using the Website's services, you consent to the collection, storage, processing, and transfer of your Personal Information and Non-Personal Information, as outlined in this Privacy Policy. You further agree that this collection, usage, storage, and transfer will not cause any loss or wrongful gain to you or any third party.

User Information

To access certain services on our Website, users must provide specific information during the registration process, including, but not limited to:

Your name
Email address
Gender
Age
PIN code
Credit or debit card details
Medical records/history
Biometric information
Password

Additionally, you may provide information regarding your occupation, interests, and other details. This information allows us to enhance our Website and offer a user-friendly experience. All required information is service-dependent, and we may use such information to maintain, protect, improve, and develop new services, including advertising services.

Such information will not be considered sensitive if it is freely available in the public domain or provided under any applicable law, such as the Right to Information Act, 2022.

Cookies

To enhance user responsiveness, we may use "cookies" or similar electronic tools to collect information, assign a unique User ID to each visitor, and identify users' interests using the Identified Computer. Unless you voluntarily provide personal information, we cannot identify you, even if we assign a cookie to your computer. A cookie can only contain the personal information you voluntarily provide (e.g., personalized horoscope requests). Our cookies cannot access or read any data from your hard drive.

Advertisers may also use their own cookies when you click on their ads. We do not control this process.

Additionally, our web servers automatically collect limited information about your computer’s internet connection, including your IP address. While your IP address does not identify you personally, we use this information to deliver web pages, tailor our site to user preferences, track site traffic, and share geographic data with advertisers.

Links to Other Sites

Our Privacy Policy applies solely to our website. Our site may contain links to other websites, which are beyond our control. We are not responsible for the privacy practices of other sites.

Information Sharing

We may share sensitive personal information with third parties without prior user consent under the following circumstances:

When required by law, courts, or governmental authorities to verify identity, prevent, detect, investigate, prosecute, or punish offenses, including cyber incidents.
When sharing information with our group companies, officers, or employees for processing personal data on our behalf. In such cases, recipients agree to follow our instructions, this Privacy Policy, and appropriate confidentiality and security measures.

Information Security

We take security seriously and have implemented measures to protect against unauthorized access, alteration, disclosure, or destruction of data. This includes internal security reviews of our data collection, storage, and processing practices, and appropriate encryption and physical safeguards for data storage.

All information collected on our Website is securely stored in controlled databases, protected by a firewall, and accessible only by authorized personnel with password-protected access. However, despite our best efforts, no security system is impenetrable. We cannot guarantee the complete security of our databases or that information will not be intercepted during transmission over the internet. Additionally, any information shared in public areas (e.g., discussion forums) can be accessed by anyone online.

Given the evolving nature of the internet, we reserve the right to change this Privacy Policy to incorporate future changes. However, any information collected will always be used in accordance with the policy under which it was collected.

Grievance Redressal

If you have any complaints, abuse, concerns, or breaches regarding this Privacy Policy, please promptly contact the designated Grievance Officer:

Mr. Vijay Gupta
Grievance Officer
https://khilorakart.com
KHILORA E COMMERCE SERVICES
G-132/b Prem Nagar 1 Kirari Suleman Nagar Delhi 86
Email: support@khilorakart.com
Phone: +91-8595069494

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